Coles

Project Description

Coles is a leader in Australian food retailing, with more than 780 supermarkets, 100,000 employees and over 11 million customer transactions a week.

Over the course of our long association with them, Coles have found Programmed to be a valuable partner in helping them deliver value-driven, quality and customer-oriented service.

Our wide range of services, strong knowledge and expertise, coupled with an intrinsic understanding of Coles, have seen Programmed undertaking various projects for this leading food retailer.

Project Solution

Night Blinds Project

As part of the ongoing effort to reduce energy and costs, night blinds were installed to chilled refrigerated cases in approximately 600 metropolitan, rural and remote stores nationwide.

Programmed were awarded the task of installing night blinds with all works being completed after store closing in order to minimise disruption to the store operations.

Using the blinds at night would assist in maintaining product quality while reducing stock loss in the event of refrigeration plant failure. This resulted in significant cost and energy savings.

Project Gondola (MIX)

In a continual effort to keep the Coles brand fresh and innovative, Coles undertook the major enterprise of introducing the MIX Clothing Brand in a selection of 52 stores nationwide, all to provide a one stop shop for all of Australia’s shopping needs.

Prior to the project commencing, Programmed completed a thorough audit of a preliminary list of 80 stores nationwide.  This included a comprehensive report (including an extensive photo library) that detailed all aspects of the main trading area and back of house area) which helped provide Coles with an insight to the current conditions of all stores being considered for the MIX concept.

This project required the creation of a new space for the new concept area, the installation of the fixtures and fittings, and racking for the back of house storage area. To fit out the fifty-two stores chosen for the roll out, we also had to install new concept lighting and undertake painting, flooring and shop fitting. So that there would be minimal disruption to store trading hours, all works were undertaken at night.

Through a seamless delivery from concept design right up to installation, Programmed were able to successfully unveil all 52 stores on the same day.

Project Outcome

Coles trust in Programmed to deliver safe, quality and on-budget solutions, having contracted Programmed for various projects. They have benefitted from our broad range of property services including signage, refurbishments, fit-outs, painting and grounds maintenance. Only needing one contact for all their property servicing and maintenance needs simplifies and eases the work for Coles so they can concentrate on what really matters to them.