Our customer service outcomes are optimised through a centralised helpdesk that provides a single point of contact for you and brings robust support to emergencies and after-hours requirements.
This provides better value for money for you by operating more cost effectively and efficiently for most administrative functions.
Our key contract personnel are on-call for emergencies during business and after hours to provide you immediate cover across your portfolio.
Our National Service Centre operates 24/7/365 providing you with a single point for contact with operators who are skilled at dealing with emergencies and urgent requests, triaging these with our trades and subcontractor base to make your facilities safe, secure and ready to resume operation.
Our 24/7 support is there when you need it and includes:
- After-hours Make-Safe and Repair
- Tenant Damage
- Emergency Management and Response
- Liaison with Emergency Services Agencies and Authorities
We also offer
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