Project Description
Avondale Primary School required lawn and garden maintenance services for their school lawns and sports fields, with a focus on safety and well-being of their students. They needed a reliable and knowledgeable provider who could deliver consistent high-quality results, work collaboratively with their school property maintenance team, and adhere to specific requirements.
Project Solution
Programmed’s highly skilled and knowledgeable workforce provided a solution that exceeded expectations. They consistently adhered to client requirements, prioritised safety, and demonstrated a deep understanding of the common needs of schools. Their ability to collaborate with the school property maintenance team and gain their buy-in was crucial in ensuring the success of the project. Programmed’s focus on health and safety concerns, as well as their presence of mind and awareness of their surroundings, helped to eliminate potential risks and improve the quality of their service.
Outcome
Programmed’s expertise in providing excellent service and customer satisfaction has made this project a success. The team prioritises safety by starting early and completing work before the school day begins, reducing unwanted noise around school areas during school time, and ensuring no restrictions on students from wandering towards equipment or personnel using power tools, resulting in no risk of harm or injury. The customer’s satisfaction and continued relationship with Programmed demonstrates real cost savings, and the school grounds look tidy and presentable. Overall, Programmed’s commitment to customer satisfaction, innovative solutions, prioritising safety, and attention to detail has made them stand out in the grounds industry. Avondale Primary School has been a customer of Programmed since 2019.