Reactive Maintenance
We provide quick and reliable reactive maintenance to faulty or failed assets to keep you working.
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Assets that fail or are faulty are maintained following customer-defined priority response time.
Technicians attend in compliance with site attendance rules and fulfil all HSE requirements.
Key factors in our Reactive Maintenance approach include:
- Single point of contact from the onsite team or National Service Centre for all service requests
- Monitoring of work orders to complete the task within the customer’s defined rectification time
- Engagement with local representatives on the work to be completed
- A robust field mobility app that keeps you and our team informed of the progress to completion.
Success Stories
Frequently Asked Questions
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What does Programmed do?
Programmed is a leading provider of staffing, facility management, and maintenance services across Australia and New Zealand. We help businesses find the right people and keep their operations, buildings, and assets running smoothly, and we help job seekers find meaningful work across a wide range of industries.
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Is Programmed a recruitment agency, a labour hire company, or a facility services provider?
We’re all three. Programmed combines staffing and labour hire, permanent and professional recruitment, training and apprenticeships, and facility and property maintenance services under one company, so businesses can partner with us for more than one need at a time.
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What industries does Programmed work in?
We work across more than 11 major industries, including Mining, Oil & Gas, Manufacturing & FMCG, Transport & Logistics, Government & Infrastructure, Education, Utilities, Telecommunications, Retail & Commercial, Business Services, Tourism & Sport, and Strata & Body Corporates.
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Where does Programmed operate?
We operate from more than 100 locations across Australia and New Zealand, so most businesses and candidates can access local, on-the-ground support wherever they are.
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Is Programmed part of a bigger group?
Yes. Programmed has been part of the Japan-based PERSOL Group since it was acquired in October 2017. In Australia, PERSOLKELLY has also rebranded to PERSOL as the wider group unifies its operations under one brand.
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How long has Programmed been in business?
Programmed was founded in Victoria in 1951 and has grown through decades of expansion and acquisitions. Today we employ more than 32,000 people a year and support more than 10,000 customers across Australia and New Zealand.
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I'm looking for a job with Programmed. How do I apply?
Head to our online Job Search to view current vacancies and apply directly, or get in touch with your nearest Programmed office to speak with a recruitment consultant about opportunities in your area.
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I need staff or a service for my business. How do I get started?
Contact us through our website to make an enquiry, and a member of our team will follow up to understand your requirements and discuss how we can support your business, whether that’s staffing, maintenance, or another service.
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